Items shipping in the contiguous United States ship by ground at a flat rate unless otherwise noted. Orders shipping to Alaska and Hawaii must ship by air. Items that do not qualify for flat rate ground shipping are instead calculated by size, weight, and location. Additional shipping methods are also available for large orders. When ordering online, a shipping estimate will be provided during checkout, and you will have the chance to approve the shipping amount prior to completing your order. Some items may require freight quotes. Any extra services will be quoted at current rates.
We make every attempt to process and ship your order the same day it is received. Orders received late in the day may not ship until the next business day, and slight delays may occur during holidays and high volume sale periods. When ordering by phone, our sales staff will provide an estimate on when you should receive your order. Our website also shows current stock status on all items, as well as the estimated arrival time that special order and backordered items will arrive in our warehouse.
Truck shipment is available for large orders, and these shipments will be quoted at current rates. Please be prepared for delivery, as you are responsible for unloading the item(s). Customers who request additional services are responsible for any additional cost or surcharge.
Shipping to Canada
Canadian orders ship by Canada Post, and are billed in U.S. dollars. All orders shipping to Canada will be charged 5% G.S.T. and a 3% customs handling fee in addition to standard shipping charges.
International orders have a minimum order amount of $100 and a minimum shipping fee of $90. First time orders must be paid with a wire transfer.
For additional questions and shipping quotes, please call 1-800-322-4539 or email us at firstname.lastname@example.org.
Our hours are Monday-Friday: 8:00am–5:00pm, Saturday: 7:00am – 4:00pm