Bailey's

Bailey’s 100% Satisfaction Guarantee: If you are not completely satisfied with a product when it arrives, contact us for an RA# within 30 days for a refund or exchange! Please call 1-800-322-4539 or email for an RA #. On some products manufacturer’s warranties apply. We suggest that you insure the return for your protection.

30-Day Period: Our 30-day period starts when the product is delivered. Returned items must be shipped (in transit) by the 30th calendar day after their arrival. Returns after this date will not be processed unless accompanied with a valid RA#. Return labels are issued only during this 30-day period.

Timeframe: We ask that you please allow 2-3 weeks for a refund or reshipment to process. If you need an immediate replacement we can bill via the original pay method and credit you upon receipt of the product.

Exchange Shipping: Bailey’s will waive surface shipping charges on exchanges (of like items in the lower 48 states).

Damaged Product: If goods arrived damaged please keep the box(es) and all packing materials. Damage claims must be filed within 2 weeks of delivery so please check your order for damage when it arrives. In most cases we will reship damaged products immediately.

Pre-Paid Labels: If we make a mistake on your order, or you have a warranty issue, email or give us a call at 1-800-322-4539 in the first 30 days and we will send a prepaid label. The pre-paid label is available in the lower 48 states only. For Alaska, Hawaii and Canada we will refund ground shipping if the error was ours.